Terms and Conditions

TERMS AND CONDITIONS

Effective Date: July 31, 2026

These Terms and Conditions govern the use of the website, electrical service requests, evaluation visits, payment links, appointment communications, and text messaging services provided by Total Build Solutions Inc.

By requesting services, making a payment, or using this website, you acknowledge that you have reviewed and accepted the applicable terms presented to you.

1. Electrical Service Requests

Customers may contact Total Build Solutions Inc. to request residential or commercial electrical services, evaluations, troubleshooting, installations, repairs, estimates, or project consultations.

Submitting a request does not guarantee acceptance of the project, immediate availability, or a specific appointment time.

2. Evaluation Visit Fee

Total Build Solutions Inc. may charge an evaluation visit fee before scheduling a visit to inspect the requested electrical work and prepare an estimate.

The amount of the evaluation visit fee may vary depending on factors such as:

* Location of the property

* Distance and travel requirements

* Type and size of the project

* Complexity of the requested evaluation

* Urgency of the request

* Expected time required for the visit

The exact amount will be disclosed to the customer before payment.

3. Credit Toward Approved Work

If the customer accepts the estimate and hires Total Build Solutions Inc. to perform the proposed electrical work, 100% of the evaluation visit fee paid will be credited toward the final price of the approved work.

If the customer does not accept or proceed with the proposed work, the evaluation visit fee compensates Total Build Solutions Inc. for travel, time, inspection, evaluation, and preparation of the estimate.

Any special cancellation or refund arrangement will be communicated to the customer in writing before payment or in the applicable payment request.

4. Payment

Payments may be processed through a secure third-party payment processor.

Total Build Solutions Inc. does not directly store complete payment-card information.

The customer is responsible for confirming that the name, service address, contact information, project description, and payment amount are correct before completing payment.

5. Appointment Confirmation

Payment of an evaluation visit fee does not automatically confirm an appointment date or arrival time.

After payment is received, Total Build Solutions Inc. will contact the customer to confirm availability, the service address, the scheduled date, and the estimated arrival window.

An appointment is considered confirmed only after Total Build Solutions Inc. communicates confirmation to the customer.

6. Access to the Property

The customer is responsible for:

* Providing a correct and complete service address

* Ensuring that an authorized adult is available when required

* Providing reasonable access to electrical panels, equipment, rooms, and areas that need evaluation

* Disclosing known hazards, access restrictions, animals, gate codes, or property rules

* Confirming that the customer has authority to authorize access and request the evaluation

7. Estimates and Changes in Scope

An estimate is based on the information and conditions reasonably available at the time of evaluation.

Hidden conditions, code issues, damaged wiring, inaccessible areas, permit requirements, utility requirements, customer-requested changes, or conditions discovered after work begins may require a revised price, schedule, or scope of work.

No additional work will be performed without appropriate authorization when authorization is required.

8. Emergency Conditions

The website, telephone agent, SMS service, and appointment system are not emergency-response services.

If there is fire, smoke, active sparking, an immediate electrical danger, or risk of injury, move to a safe location and call 911 or the appropriate emergency authority.

9. SMS Text Messaging Program

Customers may voluntarily consent to receive service-related text messages from Total Build Solutions Inc.

Messages may include:

* Evaluation visit payment links

* Payment confirmations

* Appointment scheduling and confirmations

* Appointment changes

* Updates concerning the requested electrical service

* Customer service communications

Message frequency varies according to the customer’s request and appointment activity. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing services.

To stop receiving text messages, reply STOP.

For assistance, reply HELP or call Total Build Solutions Inc. at (813) 535-5834.

After a valid opt-out request, no additional service-related text messages will be sent unless the customer later provides new consent. The customer may continue communicating by telephone or email.

Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Wireless carriers are not responsible for delayed or undelivered messages.

10. Customer Responsibilities for SMS

By consenting to SMS messages, the customer confirms that:

* The mobile number provided is accurate

* The customer is authorized to use that number

* The customer will notify Total Build Solutions Inc. if the number changes

* The customer understands that mobile carrier charges may apply

11. Privacy

The collection and use of personal information are governed by the Total Build Solutions Inc. Privacy Policy:

https://www.totalbuildsolutionsfl.com/privacy-policy

12. Website Use

The information on this website is provided for general business and customer-service purposes.

Users may not misuse the website, attempt unauthorized access, interfere with its operation, submit false information, or use the company’s content or identity for unlawful purposes.

13. Limitation of Website and Communication Services

Telephone automation, text messaging, email, website forms, and payment notifications may occasionally be delayed, unavailable, or affected by internet, carrier, or third-party service interruptions.

Customers should contact Total Build Solutions Inc. directly when a response or confirmation has not been received.

14. Changes to These Terms

Total Build Solutions Inc. may update these Terms and Conditions periodically.

Changes will be posted on this page with a revised effective date. Continued use of the website or communication services after an update constitutes acknowledgment of the revised terms where permitted by law.

15. Contact Information

Total Build Solutions Inc.

Telephone: (813) 535-5834

Website:

https://www.totalbuildsolutionsfl.com